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AFRALTI has organized a 5 Day Training workshop in Quality of Service, Monitoring and Compliance in ICT.  The workshop will be conducted at AFRALTI, Nairobi, Kenya starting from 12th to 16th September 2016.

Course Overview:

Monitoring of the Quality of Service (QoS) requires the setting up of the regulatory framework that would provide the basis for the Information Communications Technology (ICT) industry to maintain or improve the quality either in the presence or absence of competition. This also allows the ICT consumers to make informed choices in uptake of services. However, as much as recognition is given to the diverse work done by many ICT regulators in developing and publishing regulations on the monitoring of the quality of service, it is being noted that enforcement has been a challenge. There seem to be no satisfied Stakeholder being Consumer, Service Provider or the Regulator.

The innovation in the ICT Technologies and transition to the packet switching networks has led to the revisiting of the methods used by regulators in monitoring of QoS. It is pertinent that all stakeholders in the QoS obligations understand to ensure that the existing regulations and methods used to monitor the service provided by operators are aligned to the changes in the environment.

Target Audience:

This Workshop is targeted at all stakeholders involved in QoS frameworks, ICT Service Delivery, Regulatory Compliance, Customer Affairs especially practitioners such as Network Planners, Optimisation Engineers, Regulatory Managers, Enforcement Officers, Customer Service Managers as well as Consumer Rights Advocates.

Course Outline

Registration Form

The African Advanced Level Telecommunications Institute (AFRALTI) will be conducting a 10 day course on Regulatory Accounting for Utility Regulations from 27th November to 8th December 2017 at AFRALTI, Nairobi, Kenya.


 Regulatory accounting for utility regulations is an accounting system that demonstrates compliances with transparency, objectivity and non-discrimination obligations. Other compliances include anticompetitive behavior and systematic of disaggregation of costs, revenue, asset and liabilities against defined regulatory Markets and Services. These compliances enable National Regulatory Authorities (NRAs) to regulate diligently and prudently utilities that promotes effective competition and economic efficiency of the country. The compliances also enable Revenue Authorities to collect correctly corporate taxes, because the regulatory accounting system discloses cost information. The cost information is used to calculate the corporate taxes from the net profit. The net profit is revenue less the costs.

Until the late 1980s, most of the governments around the world owned and operated the utilities on monopoly basis such as telecommunications, broadcasting, electricity, gas and water. The state owned monopoly utilities used to prepare and submit the state government audited and consolidated accounts for their business operations. Normally, the audited and consolidated accounts are not transparent and objective; they do not disaggregate the costs, revenues, assets and liabilities against defined regulatory Markets and Services. However, the audited and consolidated accounts worked well during the monopoly era because there was no competition, and the state owned utilities were funded fully by the state government.

In mid-1995, reform of the utilities took place in most of the countries around the world. This reform liberalized markets of the utilities and brought them up to competition. The reform brought more new entrants and entered into the markets. The new entrants increased competition and would like to know the costs of accessing the existing utilities. Knowing the costs for accessing the existing utilities became a big problem due to lack of the regulatory accounting system. The regulatory accounting system for the utility regulations solves the problem of knowing the costs for accessing the existing utilities by the new entrants. However, the liberalized and competitive utilities such as Mobile Network Operators (MNOs) are still preparing and submitting the NRAs and state governments the legacy audited and consolidated accounts, which are subjective. As a result the governments and NRAs continue collecting incorrect amount of the corporate taxes and regulatory dues respectively.

Target Audience

 National Regulatory Authorities; Revenue Authorities; Accountants; Engineers; Economists; Financial Analysts; Ministry of Finance; Ministry of Communications; and other government policy makers.


Basic knowledge of finance, accounting, economics, engineering and utility regulations.

Pain Points

The reform of the utilities in the mid-1995 from a government-led to a private-sector-led one was a new and complex phenomenon that requires deep understanding of concepts of the competition, costing and pricing of the utilities. Unless the governments and regulators understand well the concepts of the reform, it will be difficult for them to regulate diligently and prudently the reformed utilities in terms of the compliances with the transparency, objectivity, non-discrimination obligations, anticompetitive behavior and systematic of disaggregation of the costs, revenue, assets and liabilities against defined regulatory Markets and Services.

Value Proposition

 At the end of the course, participants will have knowledge of competition and regulatory accounting for the utility regulations, which will help them to prepare and analyze the regulatory accounts. The knowledge for the regulatory accounting for the utility regulations is needed to promote effective competition and economic efficiency of the country.

Workshop Objectives

  • Understand well legal and regulatory requirements for the regulatory accounting system;
  • Identify, define and analyse markets and services of the utilities;
  • Determine Significant Market Power (SMP) utility;
  • Understand concepts of accounting separation and cost accounting;
  • Get knowledge in preparing Current Cost Accounting (CCA) Financial Statements;
  • Get knowledge of accounting cost models; and
  • Analyse Top-down and Bottom-up cost models.

Workshop methodology

 The workshop includes presentations by the facilitator, country presentations and interactive sessions.

Course Outline

Registration Form

Invitation to participate in the Certified Fiber Optic Technician (CFOT) Course from 23rd to 27th October 2017 at AFRALTI, Nairobi, Kenya.

The African Advanced Level Telecommunications Institute (AFRALTI) has  organized a Five day Course on Certified Fiber Optic Technician.

Fiber Optic course is designed for anyone interested in becoming a Certified Fiber Optic Technician (CFOT). This course combines theory and hands-on activities. This leads to final test required by the Fiber Optic Association (FOA). The course also introduces the participant to industry standards governing outside plant and premises fiber networks. Upon successful completion, this certification is recognized by many companies all over the world including customers and installers.

We look forward to your participation.

Course Outline

Fiber Optic School Number 758

To Register for the course above please fill the Registration Form and return it to the given email address.


For more details contact us at training@afralti.org

Course Title: National Addressing System, National  Development and e-Commerce

Date: 20th November to 1st  December 2017

Venue: Arusha, Tanzania

Course Overview: National Addressing System (NAS) is the Key to e-Commerce, e-Finance, e-Navigation and Modern Postal Services. Governments are shifting to e-government systems and the internet and mobile technology has broken down barriers to communication and the way people interact and transact business. All these require ability to trace people or businesses to a location for deliveries and other services. This course will expose participants to the four components of National systems namely: Parent (Primary) addressing, Child (Secondary) addressing, Postcode system and Road signage and how they relate to national development, emergency, security, finance and postal/courier services. It will address policies that NAS requires to be put in place by the regulatory authority.

Target Audience: Communications Regulator Managers, Courier/Mail Service Regulator Managers, Road/Highway Regulator Managers, Physical Planners.

Value Proposition: Better Understanding of need for NAS and applicable policies.

Workshop Objectives: To provide participants with sufficient information about National Addressing System and policy framework.

Course Outline

Registration Form

Please contact us for more details at training@afralti.org

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