Impact Assessment and Evaluation Specialist – Digital, ICT and AI Accessibility for Persons with Disabilities
CONSULTANCY OPPORTUNITY AT AFRALTI
Project: The Digital / ICT Accessibility Roadmap for Government Services in Kenya
Location: Nairobi, Kenya
Engagement Type: Short-Term Consultancy
Project Period: July – December 2026
Application Deadline: Friday, 30 October 2026
About AFRALTI
The African Advanced Level Telecommunications Institute (AFRALTI), based in Nairobi, Kenya, is a leading Intergovernmental Organization and ITU Academy Training Centre (ATC) mandated to provide Information and Communication Technology (ICT) training and consultancy services across English-speaking Africa.
AFRALTI invites applications from suitably qualified consultants for the position of Impact Assessment and Evaluation Specialist: Digital, ICT and AI Accessibility for Persons with Disabilities.
Project Aim
The overall objective of the project is to drive national digital inclusion through a multi-stakeholder initiative, ensuring equitable access for Persons with Disabilities (PWDs) to Information and Communication Technology (ICT) and services provided by government, the private sector, academia and non-profit organisations.
The initiative seeks to support the full integration of Persons with Disabilities into all facets of Kenya’s inclusive digital economy, government, society and the broader goal of Justice for All.
Background and Overview
Kenya’s digital transformation is progressing at a national scale through the Kenya National Digital Master Plan (2022–2032) and the Bottom-Up Economic Transformation Agenda (BETA), both designed to catalyse inclusive economic growth, unlock jobs and strengthen public service delivery.
For Persons with Disabilities, digital transformation is not an optional aspiration but an important pathway for overcoming entrenched exclusion. Accessible digital, ICT and, increasingly, Artificial Intelligence systems can enable more equitable access to employment, government and other digital services, education, financial services, healthcare and justice, helping to ensure that the benefits of the digital economy are shared by all citizens.
The current digital divide facing Persons with Disabilities in Kenya remains significant. Only 11% of PWDs use the internet, compared with 22.9% of the other section of the population, demonstrating that PWDs are nearly twice as likely to be digitally excluded. This disparity reinforces systemic barriers to employment, education, public services and civic participation in an increasingly digital society.
The UK Digital Access Programme, in collaboration with two arms of the Government of Kenya—the Judiciary and Executive—has engaged AFRALTI to lead this short-term, six-month project running from July to December 2026.
AFRALTI therefore invites applications from suitably qualified consultants for this short-term consultancy opportunity.
Terms of Reference (TOR)
Purpose of the Assignment
The purpose of this assignment is to design and operate an independent Monitoring, Evaluation and Learning function for the programme.
The consultant will track progress against the results framework, assess the sustainability of institutional changes and initiatives under the programme, and generate evidence on the emerging impact of digital, ICT and AI accessibility reforms on Persons with Disabilities within participating institutions and units.
The assignment will focus on uptake, equity, behaviour change, institutionalisation and the extent to which the programme is positioned to produce durable digital accessibility and inclusion outcomes.
Scope of Work
The consultant will be expected to:
- Review the project’s Theory of Change, results framework, Activity Based Budget and consultant deliverables, and produce a simple Monitoring, Evaluation, Research and Learning (MERL) Plan tailored to a six-month programme.
- Define a focused set of progress, sustainability and impact indicators covering institutional change, the user experience of Persons with Disabilities, and uptake of accessibility practices across pilot agencies.
- Collect and analyse mixed-methods evidence from participating institutions, user-experience testers and programme consultants.
- Produce periodic progress snapshots and a final sustainability and impact evaluation that distinguishes outputs delivered from changes that are likely to persist after project close.
- Facilitate sessions, as may be agreed in project management, with AFRALTI, participating institutions, users and other stakeholders to discuss findings and recommend post-project actions.
Key Deliverables
1. MERL Plan and Indicator Set
Develop a concise MERL Plan and indicator set, including:
- Data-collection tools;
- Ethical protocol; and
- A simple dashboard or tracker aligned with the existing results framework.
2. Progress Monitoring Briefs
Produce two progress monitoring briefs—one at mid-term and one before project close-out—synthesising:
- Consultant outputs;
- Agency uptake;
- Risks to delivery; and
- Early signs of institutionalisation.
3. Sustainability and Impact Evaluation Report
Prepare a comprehensive Sustainability and Impact Evaluation Report assessing:
- Progress against intended results;
- The likelihood that charters, procurement clauses, performance indicators, certification arrangements and resource hubs will continue beyond December 2026;
- Emerging effects on access to government digital services for Persons with Disabilities; and
- Equity considerations across disability types, gender and agency type.
4. Policy Brief
Produce a policy brief containing recommendations for other justice-sector and public institutions regarding the sustainability and scalability of the programme at the end of the project.
5. Accessible Summary of Findings
Develop an accessible, plain-language summary of the findings suitable for:
- Public dissemination; and
- Dissemination through Organisations of Persons with Disabilities (OPDs).
Qualifications and Experience
Academic Qualifications
Applicants should possess:
- A Master’s degree in Sociology, Anthropology, Development Studies, Social Policy, Public Policy, Disability Studies, Monitoring and Evaluation, or a closely related social science field.
OR
- A Bachelor’s degree in a social science discipline combined with substantial demonstrable evaluation experience.
Professional Experience
Applicants should demonstrate:
- A minimum of seven (7) years’ professional experience in monitoring, evaluation, social research or programme review of public-sector, donor-funded or multi-stakeholder initiatives.
- Demonstrated experience evaluating inclusion, disability mainstreaming, social equity or institutional reform programmes, rather than focusing solely on activity completion.
- Proven mixed-methods capability, including qualitative interviews, focus groups, stakeholder mapping, document review and basic quantitative analysis of monitoring data.
- Experience assessing the sustainability of reforms, including policy adoption, budget and performance embedding, committee functioning and behaviour change among public officers.
- A track record of producing evaluation reports to publication or donor standards, with clear findings, limitations and actionable recommendations.
Technical Competencies
The successful consultant should demonstrate:
- Strong command of evaluation designs appropriate for short programmes, including contribution analysis, outcome harvesting, Most Significant Change, process evaluation, or similar approaches.
- Working knowledge of the Constitution of Kenya (2010), Persons with Disabilities Act (2025), and United Nations Convention on the Rights of Persons with Disabilities (UNCRPD) sufficient to interpret results within a rights and equity framework.
- Ability to design ethical and accessible data-collection processes involving Persons with Disabilities and Organisations of Persons with Disabilities.
- Competence in synthesising technical inputs from ICT, governance and communications specialists into social and institutional findings.
- Excellent written English at evaluation-report standard, with the ability to communicate findings in plain language for non-technical audiences.
Added Advantage
The following will be considered an advantage:
- Lived experience of disability or a substantial record of partnership with Organisations of Persons with Disabilities (OPDs).
- Experience with FCDO/UK aid or comparable donor Monitoring, Evaluation, Research and Learning programmes.
- Familiarity with digital inclusion, accessibility or e-government programmes in Kenya or the wider region.
- Working proficiency in Kiswahili, in addition to English.
Approach and Working Arrangements
- The consultant will work independently of the technical workstreams but in close coordination with the Programme Coordinator and Lead.
- Primary counterparts will include AFRALTI, participating institutions and units, institutional focal points, OPDs and other programme consultants.
- All tools, engagements and products must themselves meet the accessibility standards promoted by the programme, including accessible documents, captioned sessions and reasonable accommodation for participants with disabilities.
Assignment Phases and Outputs
Inception Phase
Main Activities:
Review the Theory of Change, results framework and consultant plans; agree on indicators and the ethics protocol.
Main Outputs:
MERL Plan, indicator set and data-collection tools.
Implementation Phase
Main Activities:
Monitor delivery and uptake; conduct interviews and document reviews across pilot agencies and OPDs.
Main Output:
Mid-term progress brief.
Close-Out Phase
Main Activities:
Conduct sustainability and impact analysis, facilitate a learning session and complete final reporting.
Main Outputs:
Pre-close-out brief, Sustainability and Impact Evaluation Report, accessible summary and learning note.
Reporting
The consultant will report to AFRALTI through the Programme Coordinator and Lead and will structure all progress reporting against the project results framework.
Final evaluation findings should be capable of standing as an independent evidence product for government counterparts and the UK Digital Access Programme.
Application Guidelines
Interested candidates are required to submit:
- A signed cover letter; and
- A comprehensive resume outlining their qualifications, relevant work experience and positions held.
The resume should include the contact details of three (3) referees, including their names, mobile numbers and email addresses.
At least two (2) of the referees must have directly supervised the applicant’s work.
Address Applications To
The Director
African Advanced Level Telecommunications Institute (AFRALTI)
P.O. Box 58902 – 00200
Nairobi, Kenya
How to Apply
Applications should be submitted via email to:
Applications should be received on or before Friday, 30 October 2026.
Please note: The shortlisting process is ongoing on a rolling basis, and only shortlisted candidates will be contacted.
Equal Opportunity Statement
AFRALTI is an Equal Opportunity Employer committed to fostering an inclusive and diverse working environment. Applications are encouraged from candidates of all backgrounds.
