At AFRALTI, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and secure manner. This privacy statement outlines the ways in which we collect, use, and protect the personal data of both internal employees and external guests (customers, partners, etc.).
1. Data Collection
We collect personal data from both internal and external individuals in the course of our operations. The types of personal data we may collect include, but are not limited to:
- Internal Data (Employees, Contractors, etc.):
- Contact information (name, email, phone number)
- Employment details (role, department, work history)
- Performance-related data (work hours, productivity, assessments)
- Financial data (salary, tax information, benefits)
- External Guest Data (Customers, Website Visitors, etc.):
- Contact information (name, email, address)
- Payment details (credit card information, billing address)
- Interaction data (communication history, service usage, preferences)
- Online identifiers (cookies, IP address, browsing behavior)
2. Purpose of Data Collection
Internal Data: The information collected from our employees and contractors is used for employment-related purposes, such as processing payroll, managing benefits, performance management, and ensuring compliance with legal and regulatory requirements.
External Guest Data: We collect personal data from our external guests to provide them with our services, process transactions, communicate updates, and improve their user experience. This includes the use of personal data for marketing, customer support, and service enhancements.
3. Data Usage and Processing
Both internal and external data will be used solely for the purposes described above. We may share this data within our organization, but only with authorized personnel who require it to fulfill their job functions. We will not use your data for any purpose other than what is necessary to carry out our operations unless we have your consent or are required by law to do so.
4. Data Security
We implement strong physical, administrative, and technical security measures to protect your personal data from unauthorized access, use, or disclosure. These include encryption, secure access controls, regular audits, and employee training on data privacy best practices.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this privacy statement, or as required by law. Once the data is no longer needed, we ensure it is securely deleted or anonymized.
6. Sharing Your Data
Internal Data: Internal employee data may be shared within our organization for operational purposes, but we do not share this information with third parties unless required by law or for legal obligations.
External Guest Data: We may share personal data with trusted third-party service providers (such as payment processors, marketing platforms, etc.) to assist in providing services. We ensure that any third-party providers comply with data protection standards. We do not sell or lease your personal data to third parties.
7. Cookies and Tracking
Our website may use cookies or similar tracking technologies to enhance user experience. External guests can opt-out of cookies or adjust their preferences through their browser settings. Please refer to our Cookie Policy for more detailed information.
8. Your Rights
Both internal and external individuals have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to processing or request restriction of processing.
- Withdraw consent (where applicable).
- Lodge a complaint with a data protection authority.
For more information or to exercise any of these rights, please contact us at support@afralti.org.
9. Changes to This Privacy Statement
We may update this privacy statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through appropriate channels, such as via email or a prominent notice on our website.
10. Contact Information
If you have any questions or concerns about this privacy statement or how your data is handled, please contact our Data Protection Officer at:
African Advanced Level Telecommunications Institute (AFRALTI)
Email: support@afralti.org